7 replies [Last post]
Smorley
User offline. Last seen 1 year 48 weeks ago. Offline
Joined: 04/24/2012
Documentation

I find it strange that after almost a month after the stealth release
there is little documentation either video or pdf on Version 3.

Also pen registration on both my Intuos 3 and Bamboo do not track correctly
from the middle of the screen to the left side. I am using win 7 and my drivers
are up to date.

Additionally the Blog has not been updated since April 10th... You
Would think that with a new release there would be a lot more content.

I'd like here's the release... You are on your own.

postworkshop team
User offline. Last seen 36 weeks 1 day ago. Offline
Joined: 06/02/2009
We are a small team.

We are a small team. Everybody is working on the issues related to the new version. People want to upgrade, they have questions, they file bug reports, etc. There are only 24 hours in a day. We will blog and record new videos again when everybody who wants to upgrade will enjoy his or her new program, with bugs fixed for the given environment and workflow. But we always respond to your questions, send them to support@xycod.com

 

As for the pen registration: this is a very strange issue. We heard about it once, but we could never reproduce it with any of our machines or tablets, and we really tried a number of different combinations. Apparently it works for most of our customers too. Contact us by email if you want us to test it in your environment with a remote assistance session.

 

Sondra Bayley
User offline. Last seen 1 year 32 weeks ago. Offline
Joined: 04/03/2012
Blog and need more information

Gentlemen,  I have to agree with Smorley.  I can't find much of the Settings information in Freehand Painting, and don't understand "Invert Mask" among other things.  I crash every time I go to my styles.  You guys are very responsive in answering questions, but IO, for one, need more instruction.  I know you ae a small company, but somewhere I read that you were getting ready for the next program.  Please fix the issues we have on this one.  I need tutorials that explain PWS 3, and I'm sure I'm not alone. I feel very much on my own.  How about a Webinar where these issues are discussed?  Thank you,  Sondra

gmet
User offline. Last seen 2 years 21 weeks ago. Offline
Joined: 05/09/2012
at least repost the videos

at least repost the videos already on the site. quite a few pages say:The requested page could not be found. may not be v3, but have to be sorta relevant. http://postworkshop.net/tutorial/10-postworkshop-introduction http://postworkshop.net/tutorial/getting-started-fotolia

gnpa
User offline. Last seen 2 years 22 weeks ago. Offline
Joined: 05/27/2012
I'm new to PWS and am finding

I'm new to PWS and am finding it extremely frustrating to learn and use. There isn't a help manual, which I find to be very strange. This program is quite involved and a few online tutorials just doesn't cut it in my opinion. When you spend over $100. on software, you expect more comprehensive instruction.

gnpa
User offline. Last seen 2 years 22 weeks ago. Offline
Joined: 05/27/2012
I'm new to PWS and am finding

sorry about that, it double posted..

Smorley
User offline. Last seen 1 year 48 weeks ago. Offline
Joined: 04/24/2012
Smorley

Well I can see nothing much has changed in the last several months !! Looks like everyone took off! Release aa new version, take the money and run. I never have go Intiuos and PWS 3.0 to register correctly even thoughI have updated drivers and move to a Intuos 5. Blog...nothing added since late June !! Pity.... SM  

postworkshop team
User offline. Last seen 36 weeks 1 day ago. Offline
Joined: 06/02/2009
Summer, family, vacation ...

Summer, family, vacation ... We always replied immediately to any questions or issues sent to the helpdesk, but I think blogging is not mandatory.

 

Now the blog is back with new tutorials and images. And if you still have issues with your Intuos tablet, please write to support@xycod.com, your support ticket will be handled with all due attention.